Support

We strive to provide our clients with the best solutions, service and support in the industry. Our friendly, highly-trained support staff uses advanced technology to simplify the support process. Since a picture is worth a thousand words, we use remote control software to be able to view your screen and control your keyboard and mouse, allowing us to troubleshoot and resolve your issues quickly and effectively while you watch. We also use this technology to perform preventative maintenance as well as training. If your problem cannot be fixed remotely, we have experienced technicians that will go onsite promptly to complete any necessary repairs.

We offer a full web-based help desk for all of our clients. The web interface provides users with an effective integrated solution for help desk and problem resolution tracking.

You can access the help desk here.

Contact us if you need a helpdesk login ID.